Complaints Process
In the event that you are not entirely satisfied with the services of Chiltern Utility Solutions, please complain as follows
Please in the first instance call me 07737 814724 or E-mail me on gary@chiltern-utility-solutions.co.uk with the details of your complaint
I will make every effort to offer a proposed resolution within 2 working days, and to work with you to resolve your complaint to our mutual satisfaction at the earliest opportunity.
If your complaint relates to my work as an ESOS Lead Assessor, Commercial or residential EPC provider and we are unable to reach a resolution, there is a third party resolution system run by the scheme operator Elmhurst Energy through whom my EPCs are registered. Please ask for details.
Please in the first instance call me 07737 814724 or E-mail me on gary@chiltern-utility-solutions.co.uk with the details of your complaint
I will make every effort to offer a proposed resolution within 2 working days, and to work with you to resolve your complaint to our mutual satisfaction at the earliest opportunity.
If your complaint relates to my work as an ESOS Lead Assessor, Commercial or residential EPC provider and we are unable to reach a resolution, there is a third party resolution system run by the scheme operator Elmhurst Energy through whom my EPCs are registered. Please ask for details.
